Returns, Exchanges, and Refund Policy

PRODUCT CARE

Machine Wash Cold
Tumble Dry Low
Do Not Bleach

RETURNS

22Red will honor returns for orders placed on our website (excluding items noted as “final sale” or items received as a gifting promotion) within 30 days of the original purchase date for a full refund. To be eligible, items must be returned in brand new unused condition, with all original product packaging.

Original order shipping charges will not be refunded.

The cost of any return shipping is the responsibility of the customer.

Gift returns will be refunded to the original purchaser. We apologize for any inconvenience this may cause. We are not responsible for your return until we receive it back. We recommend that you provide a tracking number to use for reference.

If you receive an item other than what you ordered, or if the item appears to be defective, damaged or missing please reach out to customer service directly at and we will be happy to assist you.

EXCHANGES

If you need a different size, color, or product please return your item(s) for a refund and place a new order at your convenience. We process refunds within 1-2 weeks upon receipt of your return. Placing a new order before receiving your refund ensures that you will get your new item quickly, while the item is still in stock.

REFUNDS

You should expect to receive your refund within four weeks of giving your package to the return shipper. This time period allows for the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), as well as the time it takes your bank to process our refund request (5 to 10 business days).

CONTACT US

For any questions regarding returns or shipping information, please contact us at contact@22red.com.